| In-House Realities |
Outsourcing to NextBPO |
Recruitment pains: Costs of advertising, screening the applicant, interviewing and hiring. |
No hiring costs or wasted time interviewing. Our team is ready to hit the ground running! |
Training: Spending time and energy training new hires. |
No waiting. Our veteran staff is professionally trained and ready to pick up the phones. |
Supervising, motivating and monitoring: It takes constant supervision to keep a cold-calling team productive and on track. |
Our callers are motivated to produce for you. Our staff is professionally managed and results are tracked regularly. |
Script writing: This requires time and understanding how to make a basic presentation and how to provide answers to questions and objections. |
We create a streamlined, effective and professional presentation using your input and our expertise. |
Implementing the project: This is a very time consuming addition to your responsibilities and takes attention away from other important priorities. |
We provide instant implementation along with the flexibility to change focus if necessary on an immediate basis. |
Tracking the results: You have to set up a system to follow how effectively the campaign is going. |
You have instant access to the most current information and the ability to follow up, close the loop and forecast sales. |
Logistics: Space, phones, setting up systems, services. and caller schedules. |
Everything is in place and ready for use on your project at a moment’s notice. |
Expenses: Payroll taxes, insurance, equipment, long distance charges and depreciation. |
No extra payroll taxes and employee insurance issues, no phone or extra equipment expenses, and no surprise long distance charges. |
Employee turnover: Rehiring, retraining and starting the process all over can demoralize and derail the entire effort. |
We can add experienced personnel to your project as needed. This eliminates pitfalls, roadblocks and unexpected detours. |